Reference

How done44 Handles Your Personal Information

This Privacy Policy explains what information we collect when you use done44, how we use it, and what choices you have. Access to done44 depends on local law and is available only where permitted in your region.

Account data protectionJazzCash & Easypaisa wallet privacyYour right to access and deleteRaast transfer confidentialityContact us to request changes

Explore the Lobby Read FAQ

REACH US ON PRIVACY

Contact done44 About Your Privacy

Have a question about your data or want to request changes to your account information? Our support team handles privacy queries directly. Reach us through any of the channels below and we will respond as quickly as we can.

Live Chat Start a live chat session directly inside your done44 account. This is the quickest path for data access requests and account-level privacy queries.

Email Support Send your privacy request to our support address. Include your registered account detail so we can locate your data and respond accurately.

Account Settings Some data preferences — including communication opt-outs — can be updated directly from your account settings page without contacting support.

What We Collect and Why We Collect It

done44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on done44, we collect the information you provide directly — your name, contact details, and the payment method you connect, whether that is JazzCash, Easypaisa, or Raast. We use this to verify your identity, process deposits and withdrawals, and keep your

1
account secure. Transaction records linked to your wallet activity are retained for the period required under applicable laws in the regions where we operate. Device data — your browser type, IP address, and session timestamps — is logged automatically each time you access the platform. We
2
do not sell your personal information to third parties. Data shared with payment processors such as JazzCash and Easypaisa is limited strictly to what those services need to complete your transaction. If you contact our support team, the content of that conversation is stored and may
3
be reviewed to resolve your query. You can request a summary of the data we hold on your account at any time through our support channel. Availability of this service depends on local law and the eligible regions in which done44 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply security measures at the account level and across every payment path, whether you are depositing via JazzCash, withdrawing through Raast, or verifying your Easypaisa wallet. Here is exactly how we approach the four areas that matter most to you.

Cookies and Device Data

We use cookies to keep your session active and to remember your preferences. You can adjust cookie permissions through your browser. Strictly necessary cookies cannot be switched off as they keep your account logged in.

Account Security

Your password is stored in hashed form and never readable by our team. Logins require OTP verification on new devices, which means an unrecognised device cannot access your account without the code sent to your number.

Data Retention

Account and transaction records are retained for as long as required by the laws applicable in your region. When you close your account, we action deletion requests within the timeframe our legal obligations allow.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit your request through live chat or email support with your account details and we will handle it directly.

Common Questions About Your Privacy on done44

These are the questions we hear most from people in Pakistan who want to understand how their information is handled on done44 before they deposit or engage with the platform.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, or Raast. Device data like your IP address and browser type is also logged automatically when you access the platform.

Wallet details are shared only with the payment processor completing your transaction. We do not pass your JazzCash or Easypaisa information to advertisers, data brokers, or unrelated third parties.

Reach our support team via live chat or email with your registered account detail. We will compile a summary of the personal data associated with your account and send it to you directly.

Yes. Submit a deletion request through our support channel. We will process it within the timeframe that applicable laws in your region require, and confirm once the action is complete.

Transaction records — including Raast transfers and Easypaisa deposits — are retained for the period required under the laws applicable to the regions where done44 operates. We do not hold data longer than necessary.

Contact support immediately via live chat. Change your password and check that your registered mobile number is still correct. Our team can review recent login activity on your account and help you secure it.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Accountdone44 Login

How done44 Handles Your Personal Information

Contact done44 About Your Privacy

How We Protect and Manage Your Information

Cookies and Device Data

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on done44

01 What personal information does done44 collect when I open an account?

02 Is my JazzCash or Easypaisa wallet information shared with anyone?

03 How do I request a copy of the data done44 holds about me?

04 Can I ask done44 to delete my personal information?

05 How long does done44 keep my transaction records?

06 What should I do if I think my account data has been accessed without my permission?

Privacy Policy

Related pages

Related pages