Reference

What You Agree To When You Use done44

These terms set out the rules that govern your account on done44 — what you can do, what we can do, and how disputes are handled.

Jurisdiction-dependent accessAccount eligibility rulesJazzCash, Easypaisa, Raast transaction termsDispute and contact processData retention policy

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LEGAL CONTACT PATHS

Reach Us About Any Legal or Account Question

If something on this page raises a question about your account, your data, or how a transaction was handled, our support team is the right place to start. You can contact us through live chat directly inside the lobby, by email for anything that needs a written record, or through our account-help form for wallet and verification disputes involving JazzCash, Easypaisa, or Raast.

Team online

Live Chat

Open the chat widget from inside your account dashboard. A support agent will pick up your legal or account query and log it for follow-up.

Email Support

Send your question to our support address for a written response. Email is the right channel for formal account disputes or data-access requests.

Account Help Form

Use the in-app form for wallet verification issues — Easypaisa, JazzCash, or Raast mismatches are handled here with document upload support.

How done44 Defines Your Rights and Obligations

done44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account is personal and non-transferable. You may not hold more than one account, and any duplicate accounts we detect will be closed without notice. All deposits — whether made through JazzCash, Easypaisa, or Raast — are subject to the transaction terms agreed at the point

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of deposit. We do not accept deposits from third-party wallets or accounts that do not belong to you. Raast transfers are cleared through your registered bank account, so the name on your Raast ID must match the name on your done44 account exactly. Easypaisa and JazzCash
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deposits carry the same identity-match requirement. If a mismatch is found during verification, the withdrawal will be held until you provide supporting documentation through our account-help channel. We reserve the right to amend these terms at any time. When we do, we post the updated version
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on this page and consider continued account use as acceptance. It is your responsibility to check this page if you believe our terms may have changed. Eligibility to use done44 depends entirely on the laws applicable to you in your region of Pakistan — we do
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not make legal determinations on your behalf.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security at done44

stores your personal data only for as long as your account is active and as required by the terms under which we operate. You have the right to request a copy of the data we hold on you, and you can ask us to correct or delete it by contacting support in writing. We use cookies to maintain your session and personalise the lobby — you can manage cookie preferences from your browser settings at any time.

Data Retention Account data is kept for the duration your account is active. After closure, we retain only what applicable regulations require and nothing beyond that period.

Cookie Policy We use session cookies and analytics cookies. Session cookies expire when you close the browser; analytics cookies can be blocked through your browser privacy settings.

Account Security Every login triggers an OTP sent to your registered mobile number. If you did not initiate the login, contact support immediately to lock your account.

Correction and Deletion Requests Submit a written request via email or the account-help form. We aim to acknowledge data requests promptly and resolve them within the timeframe set by applicable rules.

Common Questions About done44 Legal Terms

Here are the questions we receive most often about account rules, data rights, and how our legal terms apply to transactions made with local payment methods.

Access to done44 depends on the laws applicable in your region. We do not make legal determinations on your behalf. It is your responsibility to confirm that using done44 is permitted where you are located.

Any name mismatch between your JazzCash wallet and your done44 account will hold your withdrawal until you submit identity documents through the account-help form for verification.

No. Our terms allow only one account per person. Duplicate accounts are closed without notice, and any funds in them are subject to review under our account-integrity rules.

Send a written data-access request via email or the in-app account-help form. We will confirm receipt and respond within the timeframe required by the applicable rules.

Yes. Submit a deletion request through our email support channel. We will remove data we are not legally required to keep and confirm the outcome to you in writing.

Deposits via Easypaisa and Raast must originate from a wallet or bank account registered in your own name. Third-party payments are rejected and returned, which may delay access to your account balance.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoBaccarat Expresslane Gamesdone44 Casino

What You Agree To When You Use done44

Reach Us About Any Legal or Account Question

Live Chat

Email Support

Account Help Form

Data Handling, Cookies, and Account Security at done44

Common Questions About done44 Legal Terms

01 Does done44 operate legally in Pakistan?

02 What happens if the name on my JazzCash account does not match my done44 account?

03 Can I hold two accounts on done44?

04 How do I request a copy of the data done44 holds on me?

05 Can I ask done44 to delete my personal data?

06 What are the terms around Easypaisa and Raast transactions?

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